| Basic Your Best Buy - Privacy Policy |
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| Commitment to Secure Shopping |
| At Basic Your Best Buy (BYBB), we value our customers and respect their privacy; therefore, you can shop with confidence. We use the latest encryption technology, digital certificates, secure commerce server, and authentication to ensure that your personal information is secure online. |
| To reinforce the security of your online transactions, we offer you the Basic Your Best Buy (BYBB) Security Guarantee. If your credit card number is stolen while shopping online with Basic Your Best Buy (BYBB) and resulting fraudulent charges occur to that credit card, BYBB will reimburse you for the amount of fraudulent charges not covered by your credit card issuer.* |
| With a guarantee like ours, you can feel free to take full advantage of everything that Basic Your Best Buy Inc. (BYBB.com) has to offer! We welcome you to shop for name brand major appliances and electronics at low "cost plus" prices. Our customers are encouraged to compare our prices with other stores and see the savings that your will be receiving while shopping online with Basic Your Best Buy Inc. (BYBB.com). We invite you to take full advantage of the "Wholesale Extended Service" that Basic Your Best Buy (BYBB) offer. This service is backed by General Electric / GE Service Protection Plus® back this service. |
| To notify Basic Your Best Buy (BYBB) of fraudulent use and/or general information, call 1-800-851-0753. |
| *IMPORTANT NOTICE: YOUR LIABILITY FOR FRAUDULENT CHARGES "UNDER FEDERAL LAW: For credit cards: If the card issuer has notified you of your maximum potential liability, has provided a means for you to notify the card issuer of credit card loss or theft, and if the credit card contains a way of identifying the cardholder or authorized user, then your liability for fraudulent charges made to your account before the card issuer is notified is up to $50.00 on each card. For debit and cash machine cards: Your liability for fraudulent use of your cards is up to $50.00 if you notify the card issuer of the loss or theft of the card within two business days after learning of the loss or theft of the card. After that, your liability is up to $500.00 for each card. Or, if you do not notify the card issuer within 60 days of receipt of a monthly statement showing unauthorized transfers, then your liability for each card is up to the total amount of unauthorized transfers that occurred after the 60-day period and before notice, provided that the card issuer establishes that the unauthorized transfers would not have occurred if you had notified the card issuer within the 60-day period. You may also be liable for up to $50.00 or $500.00 for each card as described above, as applicable." |
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| Customer Data |
| Basic Your Best Buy (BYBB.com) respects each and every one of our customers' right to Privacy. We collect customer information in an effort to improve your shopping experience and to be able to communicate better with you about our products and services. At no time will personal information, given to BYBB, be sold, rented, or transferred to a third party (i.e. name, home address, home or work phone numbers, purchase history, etc.). We have worked hard to build our reputation on serving our customers beyond their expectations. We are the customer’s humble servants. |
| The type of information Basic Your Best Buy Inc. (BYBB.com) collects from our customers would include name, email, address, phone and credit card numbers from you when you visit our website or our store, place an order online or by phone, make an in-store purchase, or create and save an account with us online. We maintain a record of the purchases you make online or by phone and in our store. |
| When you place an order or make a purchase at Basic Your Best Buy Inc. (BYBB.com), we use your personal information to process your order, send you an email to confirm your order, or contact you via phone, postal mail, or email if we have other questions regarding your order or purchase. |
| Once you have created an online account with Basic Your Best Buy (BYBB.com), you can change or delete certain personal information related to your use of our online sites (i.e. name, home address, home or work phone numbers, etc.). To access your information online, click the My Account link at the top right of any page, sign in, and you will be able to edit your personal information. You can also update your information by calling us at 1-800-654-2678 or writing us at Basic Your Best Buy, 3650 Millhaven Road, Monroe, LA 71203-702. |
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| Newsletters and Promotional Emails |
| We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials. When you create an account with BYBB, you will automatically be registered to receive newsletters. To stop receiving our newsletter, log into your account and select the option to unsubscribe to the newsletter. |
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| Traffic Analysis |
| Basic Your Best Buy (BYBB.com) only collects data such as visitor’s IP address, operating system, browser software, and click-stream information of the website that the visitor came from before visiting our site, including which pages of the site you visited, the order in which they were visited and which hyperlinks were clicked. We use this information to analyze traffic to our site to ensure quality service for our customers. |
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| Typographical Errors and Omissions |
| While Basic Your Best Buy (BYBB) tries very hard to ensure the accuracy of the information in our stores, database, newsletters and publications, we are not responsible for vendor availability, typographical errors, technical inaccuracies, and product pricing errors or omissions. Basic Your Best Buy (BYBB) has the right to cancel any orders placed for any product listed or shown with incorrect information, whether due to typographical error or otherwise and whether or not your order was accepted. Once we ship the product, Basic Your Best Buy (BYBB) will charge your credit card. |
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